Congratulations! But what does it mean?
We’re glad you asked, because reaching Silver Partnership status with Salesforce isn’t your everyday achievement. Basically, in a nutshell, it means that we have doubled down on becoming better and more knowledgeable consultants, who truly put customers’ needs first.
These are some of the items we’re particularly proud of:
1. We have welcomed a number of new customers to the Salesforce community!
Salesforce is an amazing sales tool and we really believe it benefits our customers. With our help, we have seen customers make decisions faster and boost their revenue! So, we’re excited to bring on new customers and lift their business to the next level.
Interested in upgrading your business to Salesforce? Get in touch now with Customer Link and we’ll help you skyrocket your results!
2. We have increased our expertise with a ton of new certifications!
In fact, we have no less than 30% certified consultants than we did last year in multiple areas of expertise, such as sales, service, marketing, e-commerce etc.
You know what they say: knowledge is power, which is why we heavily invested in our team! We are proud to say our consultants are true Salesforce trailblazer.
3. We are constantly learning and improving our skills with Trailhead!
Trailhead is an online learning platform within Salesforce, which can help teams stay up-to-date on latest developments and best practices for clients. And guess what? Our team uses every available moment to improve their knowledge, no matter the certificates they already hold.
Want to get a first taste of Salesforce? Apply to take a test run in the platform, so you’ll get a glimpse of what you’re missing out on…
4. Our customers are happy, and that’s what matters.
The item we’re most passionate about in reaching our Silver Partnership status, is for sure the level of customer satisfaction! With an average customer satisfaction score of 8.4/10, we know we are delivering on the promises we make. And if that’s not good enough, we’re working hard to bring that number up to a 9, because we have a clear roadmap for our #2019 goals.
Want to know what it feels like to enjoy your business partnership, because you’re actually getting your money’s worth? Get in touch today with Customer Link, because your results are our mission.
OK, well done! Anything else?
Thanks, and yes: everything else! Our #2019goals don’t stop at Silver: we’re aiming to reach Gold status by the end of the year.
We have an excited team that’s ready to climb higher, with ambitious customer journey dreams we are eager to fulfil. So, we’ll be going full steam ahead to become an even better Salesforce partner!
Want to be part of our journey and boost your business at the same time? Get in touch with our Customer Link team, so we can have a chat and help you on your way to greatness.
Thanks for reading – if you want to stay up-to-date on our business and what we’ve got planned, follow us on LinkedIn or Instagram. We hope to welcome you to our community.
All the best,
Customer Link team.